We collect names, emails, phone numbers, addresses, and service details when you book appointments, submit contact forms, or communicate with us through our website, phone, or email.
Collected information is used to deliver plumbing services, send updates, manage bookings, and improve customer experience. We do not use your data for unsolicited emails or marketing without consent.
All personal data is stored securely using encrypted systems. We take precautions to prevent unauthorized access, alteration, disclosure, or destruction of your information during and after service.
We may share limited data with trusted third-party services (e.g., payment providers or analytics) who are required to comply with strict privacy laws and do not store personal information unnecessarily.
By providing your information, you give us permission to use it as described in this policy. You may withdraw consent anytime by contacting us through our support or contact page.
You can request a copy of your stored personal data or ask for updates, corrections, or deletion at any time by reaching out to our data protection officer via our contact page.
We retain your personal data only for as long as necessary to deliver services, fulfill legal obligations, or resolve disputes. Afterward, data is securely deleted from our systems.
You have the right to access, correct, or delete your personal data, and to object to or restrict certain processing activities under the UK General Data Protection Regulation (UK GDPR).
Our services are intended for users aged 16 and above. We do not knowingly collect data from children. If detected, such information will be deleted promptly and reported as needed.
We may update our privacy policy occasionally to reflect changes in law or services. You’ll find the most recent version on this page with a revised date mentioned at the top.
We only share your information with our service providers when necessary. Your data is never sold. Every partner we work with follows UK privacy and data protection regulations.
For questions, data requests, or privacy complaints, please reach us through our contact page or email. We’ll respond within the legally mandated time frame for UK users.
For emergencies or general inquiries, we’re here 24/7. Speak to a certified expert now or send us your issue online.
Fill out the form with your details and message. Our friendly support team will respond to you as quickly as possible.